Greater Bay Computer
Computer Services, Networking, Upgrades, Repairs, Security, Tutoring
San Francisco, Berkeley, Oakland, Fremont, Walnut Creek, East Bay, Peninsula , Alameda
REMOTE HELP: ( Remote Access - Remote Assist)
It's often possible to resolve computer problems or show you how to use an application by using remote help. By using remote access I can frequently diagnose and fix many common computer problems including spyware and virus removal, and slow performance. Remote access is also convenient for demonstrating how to perform various tasks on your computer.
Although you may have heard of the Remote Access feature that is innate to Windows XP, and this can be a start, I prefer to use more versatile software, depending on the situation. For help using XP's Remote Assistance, click on the link below
How to use Remote Assistance (this will open a new window)